Shipping policy

At British treasure shop, we aim to deliver your orders in a timely and reliable manner. This Shipping Policy outlines delivery times, costs, and procedures in accordance with UK consumer regulations.

2. Processing Time
  • Orders are processed within 1–3 business days (excluding weekends and public holidays)
  • Orders placed after [cut-off time] will be processed the next working day
  • You will receive a confirmation email once your order has been dispatched
3. Shipping Methods & Delivery Times

We offer the following delivery options:

  • Standard Delivery: 3–5 business days

Delivery times are estimates and may vary due to external factors such as courier delays.

4. Shipping Costs
  • Free shipping all over UK.
5. International Shipping

We [do/do not] offer international shipping.

6. Order Tracking

Once your order is dispatched, you will receive a tracking number (if applicable) to monitor your delivery status.

7. Delivery Issues

If you experience any issues with your delivery:

  • Incorrect or incomplete addresses may cause delays or failed delivery
  • We are not responsible for delays caused by couriers or customs
  • Please contact us if your order has not arrived within the expected timeframe
8. Lost or Damaged Parcels

If your parcel is lost or arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide your order number and relevant details
  • We will investigate and offer a suitable resolution.

    CONTACT INFORMATION

    Business name: Britishtreasure

    Phone number: +44 2038857847

    Business Email: britishtreasuresshop@gmail.com

    Physical address: 1 st clements place,St leonards on sea East Sussex, Hasting East sussex TN38 0DT, United Kingdom